Slow response times from the Tradify web app

Incident Report for Tradify

Resolved

This incident has been resolved.

Posted Nov 18, 2022 - 19:27 NZDT

Update

We are continuing to monitor for any further issues.

Posted Nov 18, 2022 - 19:20 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2022 - 19:19 NZDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 18, 2022 - 16:55 NZDT

Update

We are continuing to investigate this issue.

Posted Nov 18, 2022 - 13:47 NZDT

Investigating

We are currently looking into an issue causing some customers to experience slow load times

Posted Nov 18, 2022 - 13:47 NZDT

This incident affected: Tradify (Web Portal).