Customers not receiving SMS messages

Incident Report for Tradify

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 14:33 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2025 - 12:32 NZDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 29, 2025 - 12:20 NZDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 29, 2025 - 12:19 NZDT
This incident affected: Tradify (Web Portal, Mobile App (iOS), Mobile App (Android)).