Attachments failing to upload/download

Incident Report for Tradify

Resolved

This incident has been resolved.

Posted Dec 16, 2021 - 07:59 NZDT

Update

We are continuing to monitor for any further issues.

Posted Dec 16, 2021 - 05:08 NZDT

Monitoring

It looks like the issue was caused by an issue in one of our hosting providers but has currently been resolved, we are monitoring the issue

Posted Dec 16, 2021 - 05:08 NZDT

Investigating

We are currently investigating why all attachments are failing to load and invoices/quotes are not loading on TradeHQ

Posted Dec 16, 2021 - 05:02 NZDT

This incident affected: Tradify (Web Portal, Mobile App (iOS), TradeHQ).