Slow load times

Incident Report for Tradify

Resolved

This incident has been resolved.

Posted Jan 25, 2023 - 23:16 NZDT

Update

We are continuing to monitor for any further issues.

Posted Jan 25, 2023 - 23:16 NZDT

Update

Customers in some regions are still affected by the issue caused by our upstream provider. We are continuing to monitor the issue.

Posted Jan 25, 2023 - 21:55 NZDT

Update

We are continuing to monitor for any further issues.

Posted Jan 25, 2023 - 21:43 NZDT

Monitoring

Load times have recovered but we will continue to monitor the issue

Posted Jan 25, 2023 - 21:17 NZDT

Investigating

We are currently looking into slow load times and timeouts caused by an upstream provider

Posted Jan 25, 2023 - 21:10 NZDT

This incident affected: Tradify (Web Portal, TradeHQ).