SmartWrite not responding
Incident Report for Tradify
Resolved
This incident has been resolved.
Posted Dec 12, 2024 - 20:18 NZDT
Update
Our AI Provider has restored their service. All SmartWrite functionality is operational again.
Posted Dec 12, 2024 - 20:14 NZDT
Identified
We have identified our AI Provider is experiencing an outage causing SmartWrite to become unresponsive when generating text. The AI Provider team have identified the issue and are working to resolve the issue
Posted Dec 12, 2024 - 14:02 NZDT
This incident affected: Tradify (Web Portal, Mobile App (iOS), Mobile App (Android)).